Terms of service

Welcome to Wonkey. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

• By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

• We reserve the right to refuse service to anyone for any reason at any time.

• Any breach of these terms may result in termination of services.

2. Product Information

• Wonkey is a women’s lingerie brand selling intimate apparel.

• All product descriptions, images, pricing, and availability are subject to change without prior notice.

• Colors may slightly vary due to screen settings and lighting.

3. Order Acceptance & Cancellation

• Orders are considered confirmed only after successful payment or COD verification.

• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

• In case of cancellation from our side, any prepaid amount will be refunded.

4. Pricing & Payments

• All prices are listed in INR (₹) and inclusive/exclusive of taxes as applicable.

• We accept Prepaid payments (UPI, Cards, Net Banking) and Cash on Delivery (COD).

• We reserve the right to modify prices at any time without prior notice.

5. Shipping & Delivery

• Delivery timelines are estimated and may vary depending on location and logistics partners.

• Wonkey is not responsible for delays caused by courier services, natural calamities, or unforeseen circumstances.

• Shipping charges, if applicable, will be clearly mentioned at checkout.

6. Returns, Refunds & Exchanges

• Returns and exchanges are governed by our Return & Refund Policy.

• Due to hygiene reasons, intimate wear once opened or used may not be eligible for return.

• An unboxing video is mandatory for claims related to damaged or incorrect products.

7. Intellectual Property

• All content on this website including logos, images, text, designs, and graphics are the exclusive property of Wonkey.

• Unauthorized use, reproduction, or copying of any content is strictly prohibited.

8. User Responsibilities

• You agree not to misuse the website or engage in any unlawful activities.

• You must provide accurate and complete information during checkout and account creation.

9. Limitation of Liability

• Wonkey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our maximum liability shall not exceed the value of the product purchased.

10. Third-Party Services

• We may use third-party tools for payments, shipping, and analytics.

• We are not responsible for the content or policies of third-party websites or services.

11. Governing Law

• These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of Delhi courts.

12. Changes to Terms

• We reserve the right to update or modify these Terms of Service at any time.

• Continued use of the website after changes implies acceptance of the updated terms.

13. Contact Information

For any questions regarding these Terms of Service, please contact us through our official support channels.